(Hybrid) General Manager

Zone Town Group · 📍 Balikpapan, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 20.000.000 – Rp 29.000.000 per month
Zone Town Group is seeking a dynamic and experienced General Manager to lead our operations in Balikpapan. This is a hybrid role, combining in-office and remote work, offering a unique opportunity to drive strategic initiatives and foster a high-performing team. The ideal candidate will have a proven track record in managing large-scale projects and a deep understanding of the local market dynamics. This position offers a competitive salary and a chance to make a significant impact in the fast-growing retail sector.

📋 Tanggung Jawab Pekerjaan

Overseeing the day-to-day operations of the retail store, ensuring high levels of customer satisfaction and sales performance.,Developing and implementing strategic plans to drive business growth and profitability.,Managing a team of employees, providing leadership and development opportunities to foster a motivated and high-performing workforce.,Ensuring compliance with all relevant laws and regulations, and implementing best practices in health and safety.,Building and maintaining strong relationships with suppliers, vendors, and other stakeholders.,Monitoring market trends and competitor activities to identify opportunities for innovation and improvement.,Driving initiatives to enhance the customer experience and loyalty, and implementing programs to increase sales and revenue.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 5 years of experience in a senior management role within the retail industry.,Proven track record of successfully managing and growing retail operations.,Strong leadership and interpersonal skills, with the ability to inspire and motivate a team.,Excellent communication and negotiation skills, with the ability to build and maintain strong relationships with stakeholders.,Proficiency in using Microsoft Office Suite and other relevant business software.,Understanding of local market dynamics and consumer behavior in Balikpapan and Kalimantan Timur.,Familiarity with hybrid work models and the ability to effectively manage remote and in-office teams.

🛠️ Keahlian

Strategic planning and executionTeam leadership and developmentMarket analysis and trend forecastingStakeholder managementCustomer experience and loyalty programsHealth and safety complianceRetail operations managementData analysis and reporting
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